Courses
How To Deal With Difficult People
Start Date: 05 Jun 2025 | End Date: 12 Jun 2025
Peninsula Plaza, 111 North Bridge Road, Unit 07-05/06, Singapore 179098
About National Silver Academy (NSA)
The National Silver Academy (NSA) is a network of post-secondary education institutions (PSEIs) (i.e. ITE, polytechnics, universities and arts institutions) and community-based organisations that offer learning opportunities that are subsidised for seniors. Seniors and PRs aged 50 years and above can look forward to attending short courses and bite-sized courses that are exam free. For courses run by community-based organisations, the final fee payable – for both Singaporean and Permanent Resident seniors – takes into account the support given by the government to community-based organisations to develop and offer the short courses.
About The Singapore Association for Continuing Education (SACE)
The Singapore Association for Continuing Education (SACE) is a registered charity with MOE. It offers over 80 courses under the National Silver Academy, most of which are highly subsidised for Singaporeans & Permanent Residents aged 50 and above. SACE serves the continuing learning needs of adults of all ages.
| Course Details | |
| Course Number | SACE-CBO-M-110E-2025-06-01 |
| Course Start | 05/06/2025 |
| Course End | 12/06/2025 |
| Registration | Open |
| Duration | 8 hours in 2 Sessions |
| Session | Thursday, 2:00-6:00 pm, 5/6, 12/6 |
| Objective | To reduce frustrations, stress, and anger in dealing with difficult people. To change the encounter with difficult people into a positive, meaningful, and rewarding experience. To get difficult people to become your allies, collaborators, and partners to purpose common goals. |
| Description | Participants will learn how to manage frustrations, stress, and anger in dealing with difficult people and how to get difficult people to become your allies, collaborators, and partners to purpose common goals. |
| Trainer | Gae Ban Peng
Ban Peng runs his own Management Consultancy business with more than 35 years of success serving clients from all over the world including Australia, Canada, China, Germany, Hong Kong, India, Indonesia, Malaysia, Japan, Korea, Singapore, Thailand, UK, USA. He has more than 25 years of training experience providing training and coaching including serving as Chief Trainer in Hong Kong, Macau, Singapore, and Thailand for Toastmasters International. |
| Venue | Peninsula Plaza, 111 North Bridge Road, Unit 07-05/06, Singapore 179098 |
| Application | Register online with details on Course Topic, Start Date, Full Name (as in NRIC/FIN), Date of Birth, Gender, NRIC/FIN, Race, Citizenship, Address & Postal Code, Email and Contact Number |
| Fees Payable | $28.80 pp NSA fee for Singaporean/PR age 50+, $144.00 pp for all others |
| SkillsFuture Credit (SFC) | Applicable |
| SACE Membership Subsidy (SMS) | Applicable for SACE members |
| Contact Person | Secretariat – Tel: 6266 0648 or Email: secretariat@sace.org.sg |
